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Incredible features that make running your agency fun! SMARTCare is loaded with useful features, each designed for ease of use. We listen to our users and integrate their requests constantly. SMARTCare is built by our users for our users.

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Using Standard Questions Gets You Standard Answers You probably have already developed a standard set of questions that you use when interviewing candidates to work in your home care business. Many of the standard questions that managers have used in the past are well known among...

DO YOUR PEOPLE TRUST YOU? HERE’S HOW YOU CAN BUILD TRUST WITH YOUR HOMECARE TEAM Trust in you as a leader is one of the most important things that your Homecare team needs.  Without trust, communication, cooperation, and collaboration slows and then grinds to a halt, along...

Just Remember SMTP Quality in-home caregivers are critical to assuring success for your Homecare agency, but low unemployment in the US has created competition for good caregivers among Homecare agencies that have led to very high levels of employee turnover.  High turnover makes it difficult for...

Use listening as a tool to retain caregivers and build your relationship with them If you are having issues connecting with your staff and holding on to your caregivers, you might want to look in the mirror and see how you can improve on your leadership....

Last week the Department of Labor released Final Rule to Update Regular Rate Regulations. On December 12th, 2019 the U.S. Department of Labor announced their final decision that will make it easier for employers to offer perks and benefits to those working for them without worrying about the regular rate...

SMARTcare’s CEO, Scott Zielski was recognized by the University of Wisconsin Madison School of Business, Center for Professional Development (CPED) as part of their 75th Anniversary highlights. For 75 years CPED has been helping individuals and organizations to move forward and improve using the latest...