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Aaniie Continues to Achieve ‘Best Support’ and ‘Easiest to Do Business With’ Badges in Spring G2 Reports

Published on April 2, 2024 by Shelley Scott

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Aaniie (formerly Smartcare Software) earns five badges in the Spring 2024 G2 reports, continuing to lead the home care agency management category with Best Support and Easiest to Do Business With badges.

Aaniie Smartcare Software G2 Reviews best support home care software

Eau Claire, WI, April 2, 2024Aaniie (formerly Smartcare Software, Inc.), provider of the leading Electronic Medical Record (EMR) and Electronic Resource Planning (ERP) platform for mobile care in the home, is thrilled to announce it has achieved five badges, including Best Support and Easiest to Do Business With, from G2, the world’s largest and most trusted software marketplace.

This repeated recognition is the sixth consecutive time Aaniie has achieved these badges and is based on the responses of real Aaniie users for each of the questions featured in the G2 review form.

Best Support

These badges are awarded to products that have earned the highest Quality of Support rating in the category of home care agency management. Aaniie has continuously earned Best Support badges quarter after quarter, including Best Support for Small Businesses.

Here’s what real users had to say about Aaniie’s Support on G2:

  • “Although this is a robust product, it is very user-friendly, and customer care is always available to walk you through anything you don’t know or understand. I also like the short videos on specific areas you wish to focus on.” — Myrna C.
  • “Absolutely the BEST Customer Service on the planet! The Support Team explains their dashboard in a way a non-technical mind can easily understand and retain, AND they never make me feel foolish if I need help.” — Elaine L.
  • “The customer service is excellent. I am always helped in a timely manner, and any issues are followed up on right away. This is SO appreciated!”

Easiest to Do Business With

Aaniie continues to be the Easiest Doing Business With product in the G2 Relationship Index and has earned the highest Ease of Doing Business With badge for home care agency management.

Here’s what real users had to say about Aaniie on G2:

  • “[Aaniie] software is a one stop shop. It provides me with all I need to run my agencies” — Myrna C.
  • “[Aaniie] provides an innovative, continually upgraded business software system that continuously responds to customer needs. It manages everything from scheduling, multi-billing and coding systems, client management, recruiting and H.R. management, and fraud management through GPS tracking.” — Golden K.
  • “It really is a great system and by just speaking with the [Aaniie] team, they can let you know if they can help customize it to all your company needs!” — Stephanie H.

High Performer

These badges are awarded to products that have high customer satisfaction scores within the home care agency management category.

Here’s what real users had to say about Aaniie on G2:

  • “[Aaniie] allows us to be very efficient in our business, and it is very user-friendly; we have improved productivity. The staff is very responsive when you need assistance or have a question.” — Kelley P.
  • “[Aaniie] is quickly becoming a one-stop shop for all forms of home care and home health care, including scheduling in facilities and coding for Medicaid billing.” — Golden K.
  • “The thing that I find very helpful about [Aaniie]  is all the scheduling features. From the layout of the schedule, to creating the different shifts. It is very user-friendly and makes scheduling so much faster than the manual process that I was using with other companies!” — Stephanie H.

Find out more about what real users have to say on G2’s Smartcare’s review page!

About G2

G2 is the world’s largest and most trusted software marketplace. More than 80 million people annually — including employees at all of the Fortune 500 — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation, manage their software spend, and grow their business. 

To learn more about where you go for software, visit www.g2.com.

About Aaniie, Inc.

Headquartered in Eau Claire, Wisconsin, Aaniie, formerly Smartcare Software, is the developer of a complete SaaS Electronic Medical Record (EMR) and point-of-care platform with transformative technologies to support the future of care in the home across the continuum of life – from childcare to senior care.

Aaniie’s sophisticated connected technologies and advanced proactive analytics produce better patient outcomes, simplify back-office functions, and drive higher profitability for providers. By leveraging the latest research in machine learning (ML), gamification, and advanced automation, Aaniie is solving home and community-based care’s staffing and retention crises while providing a superior user and client experience.

Aaniie’s solutions drive the best practices in care while increasing the engagement of caregivers, clients, and family members – leading to improved outcomes and increased satisfaction.

For further information, follow us on Facebook and LinkedIn, or contact:
Sharon Morrisette, Aaniie, Inc.
1 (651)-398-4826