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Making the Switch: Moving from Paper to a Home Care Software Platform

Published on March 29, 2023 by A Friend

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Worried about moving away from the tried-and-true paper process? There’s no need to be! Find out how adopting a home care software platform can significantly benefit your business.

Making the Switch: Moving from Paper Processes to a Home Care Software

There are many reasons that you may be hesitant to switch to a new software platform. Because humans have an innate fear of the unknown, the brain is constantly trying to predict what will happen next. That’s why people do diligent research, make pro/con lists, ask for recommendations, and sometimes even just stick to what they know. 

For home care providers not currently using a care platform to manage their business, you are missing out on an overwhelming amount of benefits that greatly outweigh any nerves you may have about taking the plunge. 

Smartcare Software’s Subject Matter Expert, Katie Ortell, has put together 5 benefits of how utilizing an intelligent home care software can not only benefit your business and caregivers but also boost your bottom line.

1. Ease of Use

One of the biggest reasons that home care agencies don’t make the switch is an aversion to change — not only for their own peace of mind but for the caregivers as well. There is no need to be afraid because, with intelligent software working for you, the caregiver experience will become 10x easier and a better experience overall. 

For one, without the need for paper timesheets, caregivers save time and headaches by not needing to worry about going into the office or faxing it in. And with everything in one place, time tracking easily translates to invoicing and payroll, making admin work a breeze.

Intelligent software — like Smartcare Software — can add even more benefits for your caregivers. Designed with workflow in mind, your caregivers will get more time back in their day so they can focus on client care. The technology works to simplify care management and task recording, increasing caregiver efficiency and job satisfaction. 

Smartcare also includes a built-in caregiver retention suite, with included tools like Caregiver Rewards. This works to gamify the caregiver experience by adding points for things like clocking in on time and picking up open shifts, so your caregivers can look forward to earning rewards on the job.

2. Improved Workflow

Stop making workarounds, and create your workflow the way you want it — the way that makes you profitable. Consider the possibilities and capabilities when you take advantage of a new system that will streamline your processes. 

It might seem like a lot of work to take on a new project, but the long-term benefits of adopting an intelligent software will far outweigh the effort put forth to better your business.

At Smartcare, we have a team of implementation specialists that will work with you every step of the way, following a proven implementation process. From group training to self-paced modules, you will be able to go at your own pace, while making the most out of your learning sessions to set your business up for success.

3. No Need for Brick & Mortar

Logistically, moving your business online just makes good business sense. Moving from a paper system, you no longer need to carry around stacks of files. There’s also no longer a need for clients or employees to drop by with paperwork or completed timesheets, making brick & mortar locations nearly obsolete. This can save your business a lot of money by not paying rent, electricity, and more — all you need is a computer or mobile device! And with most caregivers tired of using telephony, your caregivers will thank you for it. 

Smartcare’s mobile point-of-care app makes it easy for caregivers to access the details they need anywhere, anytime, on any device — with or without internet access. Smartcare is also easy for your caregivers to learn quickly. 

4. Fewer Subscriptions Needed

Agencies save money by eliminating the need for other software subscriptions. With Smartcare, you capture charting at the same time as timekeeping, eliminating timesheets/timekeeping apps and other scheduling software

An industry first, Smartcare’s built-in ENGAGE Hiring Hub eliminates the need for services like Zip Recruiter and Hireology. Additionally, Smartcare integrates with many Payroll/HR Services and includes a Marketing/CRM, saving your business even more software subscription dollars.

5. Accessibility & Security

There’s no need to be apprehensive about the accessibility of intelligent software. Smartcare’s technology has been specifically created with caregivers and clients in mind. 

When internet is spotty or unavailable, offline mode on the caregiver app allows your business to continue running smoothly. With real-time notes for clients, updates to schedule changes, and real-time Key Performance Indicators (KPIs), Smartcare will always keep you informed and up-to-date on your business. 

Smartcare keeps your information secure, too. With HIPAA and SOC2 compliance, and a 99.9999% uptime over the last 9 years and counting, you can count on Smartcare Software to keep your business running.

Moving from a paper system can be daunting, but at Smartcare, we’re here to help. Throughout the entire process, we’ll ensure your business is set up for success and growth for years to come. 

Reach out to our team for more information, and request a free demo today