Careers
Beyond a job, it’s a lifestyle and place to excel
At Smartcare Software we’re working every day to exceed our customers’ expectations – Our goal of becoming the industry’s preferred home healthcare software provider. We dedicate ourselves to the highest level of customer focus while having fun and building friendships. Each day brings new discoveries and new challenges as we fulfill our commitment to working wonders with software services that help our customers.
We need your help as healthcare moves from acute care to the home care setting. As our population ages and hospital healthcare becomes more costly, we will continue to see healthcare move to the home. At Smartcare we are working hard to define this solution. Come join an innovative company that is making the future of home healthcare a reality through software innovation that supports business, caregivers, and most importantly the patient and their families.
As a Team Member at Smartcare, you will:
- Meet amazing and inspiring people every day
- Tap into your true potential
- Develop your existing skills while discovering new ones
- Find meaning in every workday
- Return home from each day feeling that you have truly made a difference
Here at Smartcare Software, we are seeking creative, passionate professionals who want to make a difference and believe in the importance of creating tools that allow our customers to better focus on their patients. Come join our team. We are not your typical healthcare technology company. We take time to hire the right people — we look for caring, passionate individuals with high energy who believe in searching out the best ways to provide our customers with value-driven solutions. We get things done, we support each other, and we exceed our customers’ expectations.
We have a flexible work environment that is relaxed, yet professional. You are part of the Smartcare family here, focusing on our joint success and having fun while we do it.
Current Open Positions
Technical Writer/Content Specialist
We are looking for an organized, detail-oriented, and self-driven Technical Writer/Content Specialist to join the marketing team.
This individual will develop and maintain accurate, timely, and useful content across a central knowledge base platform and an external customer platform adoption tool. They will work closely with product development, implementation, and support to develop messaging, articles, and training materials. Ideally, this individual will have an Associate’s or Bachelor’s degree and/or 2+ years of related experience.
Smartcare is based in Eau Claire, WI with a hybrid and remote work option depending on the candidate.
Software Sales Representative
We are looking for a results-driven Software Sales Representative to evangelize, identify, and develop new business by showing how Smartcare solutions assist customers to achieve their business goals. You will act as an industry consultant guiding your customers toward a complete and appropriate solution developing top-line revenue growth, new customer acquisitions, and profitability. You will be directly responsible for connecting with home care providers and communicating the value of our services and leading to closing sales. You will take a sales lead from product discovery to demos, and on to contract signing by promoting Smartcare’s products and services.
As a member of the Smartcare family, you will contribute to our high-energy, collaborative, fun team. Smartcare is based in Eau Claire, WI with a remote work option depending on the candidate.
Software Developer/Engineer
We are looking for a self-driven individual who has a Bachelor’s or Associate’s degree — preferably in Computer Science, Computer Programming, or other experience commensurate. As part of Smartcare’s Development team, you will be working to continuously advance Smartcare’s SaaS-based Enterprise applications. Using structured programming and agile development you design and develop new Smartcare functionality from concept to deployment supporting the Smartcare customer community. This position requires a strong proficiency in all aspects of full-stack software development principles, data integrations, UI development, and agile software development.
Smartcare is based in Eau Claire, WI with a remote work option depending on the candidate.
Project Manager / Implementation Specialist
We are looking for a high-energy, detail-oriented, and self-driven individual with an Associate’s or Bachelor’s degree and other complementary related experience.
As part of the Smartcare Customer Success team, you will be working with Smartcare’s new and existing homecare customers to implement our services taking them from the first interaction to go-live on our platform. You will provide support for customers related to the implementation, troubleshooting, and operation of Smartcare’s products and supporting technologies. This position will serve as the first face of Smartcare as new customers implement and begin to use our platform to improve their operations.
As the face of Smartcare, you are providing consistently awesome service to customers by utilizing all available tools and resources. Professionally answering questions and inquiries timely while assuring high customer satisfaction every time. You’ll develop a deep understanding of Smartcare’s home care software solutions and use that understanding to help customers.
Smartcare is based in Eau Claire, WI with a hybrid and remote work option depending on the candidate.
Upstream Product Manager
As the Upstream Product Manager, you will work side-by-side with the leadership team to manage product ownership. You will be at the center of all activities surrounding the product, including but not limited to: roadmap definition, annual strategy updates, product development planning and validation, product positioning, customer interaction, and lifecycle management. Your goal is achieving the strategic objectives and planned revenue/profitability targets through new product introduction and managed across the product lifecycle. You will need to work independently and collaborate with the product teams to manage projects through to execution. As a member of the Smartcare family, you will contribute to our high-energy, collaborative, and fun team.
Chippewa Valley, WI USA is our Home
Smartcare Software calls the Chippewa Valley our home. Eau Claire and Chippewa Falls, WI are just a short distance from Minneapolis, MN, and we are home to great year-round fun. We honor our technology past where Seymour Cray got his start with the Cray supercomputer. We have a continued focus on balancing work with a great family-friendly city and an affordable cost of living. While we are headquartered in Wisconsin, we are open to a virtual workforce and we support our team members living where they can make the best contribution to our company and their local communities.
We are looking for someone with core values aligned with ours:
- Integrity – Do the “Right” Thing
- Experience – Service the Customer First
- Passion – Deliver Excellence Every Day
- Drive – Maintain an Edge Above the Rest
- We are an entrepreneurial environment where your ideas matter and are valued
- We have fun, collaborate and learn from one another
- We value empowerment, creativity, collaboration, and autonomy
- We love healthcare and the opportunity to help others make a positive difference
- We support continued professional development, learning and job stretch