Leadership is more important than ever to your Homecare team during a crisis. When things seem out of control, your team looks to you to help them get through this challenging period. So, what should you be doing as a leader of a homecare agency...
COVID-19 Disrupted the World Creating a New Normal for Home Care – Are you Ready for Home Care’s Growth Opportunity? As a result of COVID-19, Homecare providers should be ready for the following impact: -Elderly people are safer at home, and this will create an increased market...
The COVID-19 outbreak has created fear and uncertainty among your team, particularly among homecare caregivers who are providing care to your clients on a daily basis. To successfully navigate through this challenging period, it is imperative that you as the leader communicate to your homecare...
Using Standard Questions Gets You Standard Answers You probably have already developed a standard set of questions that you use when interviewing candidates to work in your home care business. Many of the standard questions that managers have used in the past are well known among...
DO YOUR PEOPLE TRUST YOU? HERE’S HOW YOU CAN BUILD TRUST WITH YOUR HOMECARE TEAM Trust in you as a leader is one of the most important things that your Homecare team needs. Without trust, communication, cooperation, and collaboration slows and then grinds to a halt, along...
Use listening as a tool to retain caregivers and build your relationship with them If you are having issues connecting with your staff and holding on to your caregivers, you might want to look in the mirror and see how you can improve on your leadership....
When people talk, Listen completely Creating a home care agency culture of engagement is more about asking good questions and listening than it is telling and directing. Sure, as leaders of the business there is a time and place to give directions and tell people what...
As an agency owner or manager at a home care or you likely manage a million different things on a daily basis. All this just to keep the agency running and your customers and caregivers happy. All these different tasks can sometimes get confusing. How many different services and apps do...
A $4M Home Health Aide Wage and Hour Suit Settlement and What is Means for Your Agency: This suit and others like it reported by Home Health Care News yesterday, together with department of labor complaints being filed around the country, highlights a significant risk for...
Who Do You Hire? Over the past few months, we have been hearing stories from our newer agency partners about how they are growing and taking on more business. With this added growth comes a need for additional back-end office support. This month we wanted to spend...
