Home » Customer stories

Customer stories

You’re in good company. Read some of our partner success stories.

Case studies

Bedrock At Home

Bedrock At Home leverages Smartcare features to help residents in senior communities thrive

With Smartcare, Bedrock’s At Home group finds the power and features they need to grow their home care service line across the organization.

  • Nine locations using Smartcare.
  • 36 different home care amenities, all tracked per location on a single report.
  • Caregiver Rewards and ENGAGE Hiring Hub to support staff growth and retention.
  • Immediate visit verification on Smartcare’s dynamic schedule.
  • PointClickCare compatible.

QwestCare Home Health

Jacksonville, FL home healthcare agency saves hours on billing and scheduling while increasing caregiver satisfaction

Before adopting Smartcare, QwestCare Home Health was not receiving full payments for shifts due to inefficiencies and workflow issues with their previous software provider.

Not only has Smartcare given QwestCare a simplified scheduling solution, but billing has also become more streamlined, and they are thriving with the efficiencies offered by Smartcare.

QwestCare attributes their time-savings and caregiver satisfaction to Smartcare’s easy-to-use software that includes dynamic scheduling, billing, and a mobile point-of-care app.

Golden Heart Summerlin

Las Vegas, NV home care agency achieves exceptional service while retaining and engaging caregivers

Golden Heart Summerlin truly appreciates their exceptional caregivers and wanted to find a way to retain them while providing extensive educational and professional support. With Smartcare, it was easy for them to support their caregivers as no other platform had before.

The agency attributes increased caregiver retention and reduced tardiness to Smartcare’s integrated Caregiver Rewards system.

Ashford Home Care

Orlando, FL home care agency achieves growth and retains caregivers using Smartcare’s integrated platform

Ashford Home Care implemented Smartcare in 2017 as a new agency with only 3 active clients. Before Smartcare, they struggled to manage client care with a series of spreadsheets.

With efficiencies gained using Smartcare, the agency grew to over 80 active clients in four years.

The agency attributes its caregiver retention success to Smartcare’s best-in class point of care mobile application that gives caregivers all they need to provide and document care.

All About You Home Care Services

The Massachusetts-based agency was searching for a skilled nursing solution and found exactly what their health-aide business needed!

All About You Home Care Services fell in love with Smartcare’s Home Health program while searching for a skilled nursing solution. New Smartcare workflows simplified scheduling and introduced myriad operational efficiencies.

Smartcare’s Caregiver Rewards program was exactly what the agency was looking for to increase caregiver engagement.


Ready To Get Started With Smartcare?