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Home / Customer stories

Customer stories

You're in good company. Read some of our partner success stories.

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Case studies

Smartcare's integrated Caregiver Rewards

Golden Heart Summerlin

Las Vegas, NV home care agency achieves exceptional service while retaining and engaging caregivers

Highlights

Golden Heart Summerlin truly appreciates their exceptional caregivers and wanted to find a way to retain them while providing extensive educational and professional support. With Smartcare, it was easy for them to support their caregivers as no other platform had before.

The agency attributes increased caregiver retention and reduced tardiness to Smartcare’s integrated Caregiver Rewards system.

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Ashford Home Care

Orlando, FL home care agency achieves growth and retains caregivers using Smartcare’s integrated platform

Highlights

Ashford Home Care implemented Smartcare in 2017 as a new agency with only 3 active clients. Before Smartcare, they struggled to manage client care with a series of spreadsheets.

With efficiencies gained using Smartcare, the agency grew to over 80 active clients in four years.

The agency attributes its caregiver retention success to Smartcare’s best-in class point of care mobile application that gives caregivers all they need to provide and document care.

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All About You Home Care Services

The Massachusetts-based agency was searching for a skilled nursing solution and found exactly what their health-aide business needed!

Highlights

All About You Home Care Services fell in love with Smartcare’s Home Health program while searching for a skilled nursing solution. New Smartcare workflows simplified scheduling and introduced myriad operational efficiencies.

Smartcare’s Caregiver Rewards program was exactly what the agency was looking for to increase caregiver engagement.

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WHAT OUR HOME CARE PROVIDERS HAVE TO SAY ABOUT Smartcare

Using Smartcare we grew our business from 4 clients to over 50 without adding any back-office staff. Smartcare was key to our success in maintaining higher engagement with our staff, caregivers and clients, allowing us to provide better care and increased customer satisfaction.

Mike V. Tampa, FL – Home Care Agency Owner

My caregivers are really happy with Smartcare. We moved from paper and decided to go with Smartcare because of their implementation process. We had a dedicated Smartcare resource holding our hands through the entire process. I was impressed with how easy it was getting started. Thank you, Smartcare.

Mary O. Detroit, MI

We have been using Smartcare for three years and love it! Our caregiver engagement is outstanding, and Smartcare’s integrated tools help us hold on to our care team.

Tim N, Chicago, IL
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