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Client & Family Portal for Improved Engagement

For More Connected, Engaged, Satisfied Clients

Enhance the caregiver & client engagement experience

Enhance your engagement with your clients, their loved ones, and caregivers through Smartcare’s Family Portal.  Real-time updates to your clients and their families with an easy-to-access tool that helps keep them involved in the care of those they love.

Smartcare Software - Family Portal

Stay Informed And Better Engaged

Smartcare’s Family Portal helps your clients and their families quickly find details and information about their care, schedules, invoices, and important updates. Private payers can quickly view their spending history, invoices, and approved hours, as well as make payments. Getting in touch with the home care agency or care team is at your fingertips with secure messaging. See who cared for your loved one and what care was given during a visit.

  • Review Schedules
  • Communicate with the care team
  • Add and review documentation
  • Track spending
  • Billing, invoicing, and payments
  • Market additional or augmented services

See Why We Care

Engage and Improve Outcomes

Keep your clients and their loved ones and family members more engaged with Smartcare’s Client and Family Portal functionality, including:

  • Creating and managing content
  • Suggesting programs and education
  • Promoting activities and on-demand services
  • Providing up-to-date care notes and activities
  • Viewing and managing the care schedule
  • Communicating with clients, caregivers, and family members
  • Tracking overall satisfaction with surveys after every visit
  • Uploading photos to Smartcare’s Memories function
Smartcare Software - Family Portal and voice assistant

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