Family Portal & Engagement

Connected – Engaged - Satisfied

Everything you need to enhance your caregiver & client engagement experience

Enhancement your engagement with your clients, their loved ones, and caregivers through SMARTcare’s Family portal.  Real-time updates to your clients and their families with an easy to access tool that helps keep them involved in the care of those they love.

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Stay Informed And Better Engaged

SMARTcare’s family portal helps your clients and their families quickly find details and information about their care, schedules, invoices, and important updates.  Private payers can quickly view their spending history, invoices, approved hours, and make payments.  Get in touch with the home care agency or care team is at your fingertips with secure messaging. See who cared for your loved one and what care was given during a visit.

  • Review Schedules
  • Communicate with the care team
  • Add and review documentation
  • Track spending
  • Billing, invoicing and payments
  • Market additional or augmented services

See Why We Care About You 

SMARTcare Voice Assistant

Engage and interact with your loved one’s care through your preferred home virtual assistant. Learn about the care your loved one received during the visit, set medication and other client reminders, communicate to the care team, and enable emergency calls for fall incidents.

  • Review love one’s daily care
  • Send a message to the care team
  • Remind loved ones of care team visits
  • Client check-in questions
  • Increase medication adherence

Engage and Improve Outcomes

Keep the family members engaged in the care with educational materials and tip sheets that are specific to the client’s needs, care and condition.

  • Create and manage content
  • Suggest programs and education
  • Promote agency activities
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