Home Care Electronic Visit Verification (EVV) – Smartcare eVerified
Across the Nation. Helping agencies stay EVV compliant, empower caregivers and improve workflow – outstanding care starts with Smartcare
Electronic Visit Verification
Smartcare’s EVV platform ensures the right care is delivered and verified. Using Smartcare’s intelligent EVV and Smartcare eVerified, your agency can optimize your caregiver’s mobile workflow, ensure compliance, track total care, and improve outcomes.
Smartcare’s intelligent EVV tools and Smartcare eVerified keep patients and caregivers safe from fraud and provide agencies with the leading digital solution for staying compliant and running a successful home care business.
What is EVV?
Learn more about EVV: What is EVV?
Accurate | Included | State Compliant | Integrated
Smartcare’s EVV solution offers compliant EVV for all home care providers across the US. Our EVV multi-technologies, including GPS, mobile phone, and telephony, ensure providers get the right solution for them.
- Accuracy Made Simple
- Real-time Mobile
- Multiple Technology EVV Solutions
- Internet Challenged – Offline Verification
- Multilingual
- Voice Verification Security
SMART, simple and secure.
Complete Platform with EVV
As part of our complete home care platform, Smartcare’s Telephone and GPS Mobile Apps support Medicaid and other payer requirements for completely managing home care agencies’ EVV needs.
Ensuring Accuracy & Compliance
Using multiple technologies Smartcare ensures EVV accuracy and compliance. Caregivers can easily and quickly clock in/out and capture state specific essential EVV information. Smartcare’s eVerified engine handles the rest.
Automated Documentation and Transmission
Automatically records the necessary tracking information and directly transmits this to the state or approved aggregator.
Meeting State EVV requirements
State Open EVV
Smartcare’s eVerified EVV solution is a great fit for home care agencies in states with an Open model State EVV. The Smartcare advanced EVV technology and platform exceeds the federal EVV requirements today.
State Closed EVV
State-assigned, specific EVV vendors and aggregators – Let’s talk, we can help!
Some states have chosen to mandate a specific vendor for providing the EVV component for the Medicaid client base. Smartcare has already built integrations with many of the most widely used EVV State vendors including Sandata, Tellus, HHAeXchange, and others.
Check out our State by State EVV database below to see how Smartcare works with your state’s Medicaid EVV solution requirement.
Smartcare eVerified EVV and Mobile App
Smartcare’s eVerified – The complete solution customized for your EVV requirements.
Smartcare Mobile gives everyone the information they need exactly when they need it.
- Multi-device platform – Apple iOS and Google Android
- One-touch clock in/out
- EVV and GPS geofencing
- See & accept Open Shift requests
- View and modify schedules
- Cover and reschedule AWAL shifts
- Get driving directions with maps
- Create and review care notes
- Secure messaging & chat (HIPAA compliant)
- Document and review ADLs and care plans
- Record care notes, mileage, & expenses
- Track inter-visit travel times, breaks
- See upcoming and historical visits
- Receive/Respond to open visit request
- Caregiver and client signature verification
- Internet challenges, Offline visits
All from the Smartcare Mobile App with EVV, Now that’s Easy!
Get the EVV solution that’s right for your agency.
Why Smartcare?
Smartcare’s eVerified EVV is designed and built to be a fully state-compliant EVV solution. Smartcare EVV is used across the US by thousands of caregivers every day.
Intuitive, easy to use EVV with caregiver workflow that ensures compliance.
Stay compliant, stay in control and automate workflow
That’s all there is to it – you won’t find an easier and SMARTer EVV software solution than that! Smartcare offers much more than simple attendance recording.
Alabama
EVV Model: Open Vendor
Alabama has transitioned from a closed model to a new open model system with HHAeXchange. For more information about specific details regarding Alabama’s EVV requirements follow the link below.
Alaska
EVV Model: Open Vendor
Alaska has selected Therap as its state-sponsored vendor and data aggregator. For more information regarding updates on Alaska’s EVV status follow the link below.
Arizona
EVV Model: Open Vendor
Smartcare integrates with aggregator Sandata.
Arizona has chosen Sandata as its aggregator. Providers can also choose an alternate vendor that integrates with Sandata. For more information and updates on the status of Arizona’s EVV follow the link below.
Arkansas
EVV Model: Open Vendor
Arkansas has selected AuthentiCare as its EVV aggregator. For more information regarding Arkansas’s EVV status follow the link below.
California
EVV Model: Open Vendor
Smartcare integrates with aggregator Sandata.
For more information regarding California’s EVV status follow the link below.
Colorado
EVV Model: Open Vendor
Smartcare integrates with aggregator Sandata.
Colorado has chosen Sandata as its EVV aggregator for their open model. For more information regarding Colorado’s EVV status follow the link below.
Connecticut
EVV Model: Closed / State Mandated External Vendor
Smartcare integrates with aggregator Sandata.
Connecticut has chosen Sandata as its sole aggregator. For more information about complying with Connecticut’s EVV standard follow the link below.
Delaware
EVV Model: Open Vendor
Smartcare integrates with aggregator Sandata.
Delaware has announced a partnership with HPE and Sandata Technologies in the implementation of EVV. For more information, please follow the link below.
Florida
EVV Model: Open Vendor
Smartcare integrates with aggregators HHAeXchange and TellUs.
AHCA has contracted with Tellus to aggregate EVV data on behalf of the State. There is no charge to your agency to send EVV data to the State, and in many cases, your EVV platform, including HHAeXchange, will send the data to the State’s aggregator on your behalf.
Georgia
EVV Model: Open Vendor
Smartcare integrates with aggregator TellUs.
Georgia will use Conduent in partnership with TellUs as the state-sponsored vendor. Providers can also use third-party vendors that integrate with TellUs. For more information follow the link below.
Hawaii
EVV Model: Open Vendor
Smartcare integrates with aggregator Sandata.
Hawaii has chosen Sandata as its EVV vendor. They are working with Arizona because Arizona helps provide the IT infrastructure for Hawaii. For more information follow the link below.
Idaho
EVV Model: Open Vendor
Smartcare integrates with aggregator Sandata.
Idaho has selected Sandata as its state-sponsored vendor, but agencies can also work with a third-party EV vendor that meets data aggregation requirements..
Illinois
EVV Model: State-Mandated External Vendor | Roll-out: January 2014
Smartcare integrates with aggregator Sandata.
Illinois has implemented Sandata as its EVV aggregator. For more information follow the link below.
Indiana
EVV Model: Open Vendor
Smartcare integrates with aggregator Sandata.
Indiana uses Sandata as its state-sponsored vendor and required aggregator. Agencies can use third-party vendors if they meet the requirements of and integrate with Sandata. For more information follow the link below.
Iowa
EVV Model: MCO Choice
Iowa’s two MCOs have chosen CareBridge EVV and are responsible for training agencies on how to use it. For more information and updates follow the link below.
Kansas
EVV Model: State Mandated External Vendor
Kansas utilizes AuthentiCare as its EVV aggregator. For more information follow the link below.
Kentucky
EVV Model: Open Vendor
Kentucky selected TellUs as its state-sponsored EVV vendor and data aggregator. For more information and updates follow the link below.
Louisiana
EVV Model: Open | Roll-out: March 2018
Louisiana has chosen Statistical Resources Inc. (SRI) as its aggregator for its open model. For more information follow the link below.
Maine
EVV Model: Open | Roll-out: July 2021
Smartcare integrates with aggregator Sandata.
Maine has chosen Sandata as its EVV aggregator for its open model. For more information follow the link below.
Maryland
EVV Model: State Mandated In-House System
Maryland previously had a phone-based EVV system in place and is currently developing a plan for onboarding providers who were not previously utilizing the system. For more information follow the link below.
Massachusetts
EVV Model: Open | Roll-out: January 2013
Massachusetts’ state-sponsored EVV system is known as MyTimesheet. Agencies can continue to use other vendors as long as it integrates with the state standard. For more information follow the link below.
Michigan
EVV Model: Open
Michigan plans to develop a state-run EVV solution and data aggregator. Agencies will be allowed to continue using third-party vendors as long as it integrates with the state solution. For more information follow the link below.
Minnesota
EVV Model: Open
Smartcare integrates with HHAeXchange.
Minnesota has selected HHAeXchange as its state-sponsored EVV aggregator while allowing alternative vendors that meet the state requirements. For more information follow the link below.
Mississippi
EVV Model: State Mandated In-House Model | Roll-out: Live
Mississippi has already implemented its own EVV solution that is telephone-based called MediKey. For more information about MediKey and its requirements follow the link below.
Missouri
EVV Model: Open
Smartcare integrates with aggregator Sandata.
Missouri has been utilizing EVV for several years but some programs were not required to use it. Missouri drafted a new EVV plan and selected Sandata as its state-sponsored vendor and data aggregator. For more information and updates follow the link below.
Montana
EVV Model: Open Vendor
Montana has yet to choose an EVV solution. For more information and updates follow the link below.
Nebraska
EVV Model: Open Vendor
Target Rollout: January 3, 2021
Nebraska has chosen TellUs as the state-sponsored aggregator. For more information follow the link below.
Nevada
EVV Model: Open Vendor
Rollout: September 2019
Nevada will require the use of AuthentiCare. For more information and updates follow the link below.
New Hampshire
EVV Model: Open Vendor
New Hampshire has yet to make an official decision regarding their EVV aggregator. For more information follow the link below.
New Jersey
EVV Model: Open Vendor
New Jersey has selected HHAeXchange as its statewide vendor, along with CareBridge. For more information and updates follow the link below.
New Mexico
EVV Model: State-Mandated External Vendor
New Mexico has chosen AuthentiCare as its aggregator.
New York
EVV Model: Provider Choice
New York has elected a provider choice model, so agencies are expected to find their own EVV vendor and implement by Jan. 1, 2021, for personal care and Jan. 1, 2023, for home care. For more information follow the link below.
North Carolina
EVV Model: Open
Smartcare integrates with CareBridge, HHAeXchange, and Sandata.
North Carolina has selected Sandata as its state-sponsored solution while still allowing agencies to use alternative solutions that meet the state requirements. For more information follow the link below.
North Dakota
EVV Model: Open Vendor
Smartcare integrates with aggregator Sandata.
North Dakota has selected Therap as its state-sponsored EVV vendor and Sandata Technologies as the aggregator Vendor. For more information follow the link below.
Ohio
EVV Model: Open
Smartcare integrates with aggregator Sandata.
Ohio utilizes Sandata as one of its aggregators while still allowing alternatives that integrate and meet standards. For more information follow the link below.
Oklahoma
EVV Model: State Mandated External Vendor
Oklahoma has chosen AuthentiCare as its sole EVV vendor. For more information, follow the link below.
Oregon
EVV Model: State Mandated In-House System | Roll-out: July 2019
Smartcare integrates with Oregon eXPRS.
Oregon has updated its own eXPRS system to gather and report the necessary EVV data. For more information follow the link below.
Pennsylvania
EVV Model: Open | Roll-out: January 2020
Smartcare integrates with aggregators Sandata and HHAeXchange.
Pennsylvania has chosen Sandata to develop an EVV system that integrates with PROMISe. Providers may use alternative vendors that integrate with the state system. For more information follow the link below.
Rhode Island
EVV Model: Open
Smartcare integrates with aggregator Sandata.
Rhode Island has chosen Sandata as its state-funded vendor. For more information follow the link below.
South Carolina
EVV Model: State Mandated External Vendor
South Carolina currently uses some EVV services but has yet to announce their plans for meeting the federal requirements.
South Dakota
EVV Model: State Mandated External Vendor
Smartcare integrates with Therap.
South Dakota has chosen Therap as its EVV vendor. If agencies find that the utilization of the state’s EVV aggregator is not feasible they can request a waiver to be granted permission to use an alternative solution. For more information follow the link below.
Tennessee
EVV Model: Providers Choice
For those who receive PA or In-Home Respite through a community-based agency, DIDD is working with a new contractor Therap to implement EVV.
People who self-direct services in the Self-Determination Waiver must use Time4Care, the mobile application provided by PPL. For more information follow the link below.
Texas
EVV Model: Open Model
An EVV vendor is an entity contracted with Texas Medicaid and Healthcare Partnership (TMHP), the state’s Medicaid claims administrator, to provide a cost-free EVV system option. The program provider or FMSA may select one of the EVV vendors available from the state vendor pool available on the TMHP EVV Vendors webpage.
For more information regarding EVV in Texas, follow the link below.
Utah
EVV Model: Providers Choice
Utah is allowing agencies to partner with any EVV vendor as long as it meets HIPAA and Federal requirements. For more information follow the link below.
Vermont
EVV Model: Open
Smartcare integrates with aggregator Sandata.
Vermont has selected Sandata as the state-sponsored EVV solution and data aggregator. Agencies can use third-party EVV solutions as long as they integrate with the state system. For more information follow the link below.
Virginia
EVV Model: Provider Choice
Smartcare integrates with TellUs.
Agencies in Virginia may choose their own vendors but must have a solution in place by October 1, 2019. For more information follow the link below.
Washington
EVV Model: Open | Roll-out: January 2020
Washington has selected the “Provider Choice Model,” which means that providers select their own EVV systems. Washington will not mandate which system(s) is used, and will not recommend one solution over another.
West Virginia
EVV Model: Open | Roll-out: January 2020
DHHR has selected HHAeXchange as the EVV Solution Vendor to provide services in support of the West Virginia BMS EVV program. For more information follow the link below.
Wisconsin
EVV Model: Open Vendor
Smartcare integrates with aggregator Sandata.
Wisconsin has selected Sandata as its state-sponsored vendor and allows agencies to choose a third-party EVV solution. For more information follow the link below.
Wyoming
EVV Model: Open Vendor
Wyoming has selected CareBridge as its state-sponsored vendor and is currently surveying providers. For more information follow the link below.
